Enrolments

By enrolling in our programs you understand that your booking is for the term and your place is secured once payment has been received. Your spot cannot be booked by others and as a result we cannot offer refunds or credits for non-attendance. Please understand we have limited availability with waiting lists and you are reserving your spot for the term.

 

Payments

Full payment is required in advance to reserve a place in our programs and is paid on a term-to-term basis. Once your enrolment has been confirmed an invoice will be sent with payment information. Your place is not confirmed until payment has been received. 

Membership Agreement

Membership is required for patrons who wish to utilise our facilities and/or students who wish to join our programs.

Membership Fees;

Full Year (Term 1 – 4) $24

Half Year (Term 3 & 4) $12

Supervision

Students enrolled in our classes are under full supervision during their allocated class times. Students are welcome at our facility before or after their class, however coaches are unable to supervise them during this time. Students are only able to walk over with coaches if they are enrolled in that specific class. No student is able to be under CTC coaches supervision if they are not enrolled in our program on that day. 

Wet Weather

Classes held at CTC

All classes will be cancelled when the courts become too slippery and unsafe.  A text message will be sent out to parents no later than 30minutes before the scheduled class time if the lesson is cancelled. Sometimes we get it right, sometimes we get it wrong – please understand the weather is very unpredictable and we try our best to keep the class on!

All cancelled classes at CTC due to wet weather will be credited over to the following term.


Classes held at Redlands College                                                                

Redlands College classes will always be held regardless of the weather. Our coaches conduct classes in under cover areas on wet weather days and students may be collected at normal time. 


Classes with St.Luke’s Students     

St. Luke’s classes will always be held regardless of the weather. Our coaches conduct classes on site at St.Luke’s in the junior under cover area on wet weather days and students may be collected at normal time from school grounds. 


Missed Classes

Due to the nature of our service and limited numbers in our programs, we are unable to offer refunds or credits for non-attendance.

We do understand sometimes you are unable to attend due to illness, school camps or other circumstances, so we offer 1 make-up lesson each term, based on availability. We will try our best to fit you into an appropriate class but cannot guarantee a make-up lesson will be provided. Please keep in mind we have limited classes and limited spots in each class and cannot always accommodate if you miss your lesson.

It is the responsibility of the parent to check availability for a make-up lesson with their coach. Make-up lessons are not provided for fixtures programs as this is factored into the enrolment price.

Private lessons require 24 hours notice for cancellation via text message or phone call otherwise the full fee will be charged. If you provide 24hrs notice, we will offer another time slot for a make-up class. Make-up classes must be completed during the current term and no credits can be issued.

Timetable Changes

Classes may be changed at short notice and we will try to accommodate as best we can to insure all students are able to join our programs.

Photography & Video

You agree CTC retains the rights to use for publicity and advertising purposes photographs and video footage of students in our programs. Images may be used on our website and other platforms.

Holiday Camps

Full payment is required in advance to secure your spot in our holiday camps. In the case of rain and we are unable to hold the camp, the day will be postponed and made up on the following day. If we are unable to do so or if your child is unable to attend, a credit will be issued. If we experience wet weather during the camp, alternative activities will be held undercover for all students. No refunds or credits are issued for non-attendance.


Public Holidays & Pupil Free Days

Classes held at CTC

Classes will be as usual on pupil free days. No classes will be held on public holidays and you will not be charged.


Classes held at Redlands College    

No classes will be held at Redlands College on pupil free days or public holidays and you will not be charged.


St.Luke’s  classes

Classes will be as usual on pupil free days for St. Luke’s students. No classes will be held on public holidays and you will not be charged.

Medical & Liability

By enrolling in our programs you authorise CTC coaches to act on your behalf in their best judgment in any emergency requiring medical attention. You release CTC from any and all liability for injury, illness or costs incurred while undertaking a program or being on site at CTC.

Court Hire

Students can hire our courts at a discounted rate of $14 for unlimited play during the day and $20 per hour with lights.

Monday – Friday 7am – 9pm
Saturday 7am – 5pm |

Sunday – Closed

Court Hire for non-students is currently only available for regular weekly bookings. If you would like to play at CTC on a regular basis, please see our membership page for further information.